Introduction

This policy explains how The Voltage Group, LLC (“we”, “our”, or “us”) collects, uses and protects personal information provided by clients, prospective clients, and visitors to our website.

We are committed to safeguarding your information, maintaining transparency in our data practices, and being clear about how this site is used.

Use of This Website

This site is intended for general informational purposes only. It shares perspective, insights, and information about our work.

Use of this site does not create a client relationship and should not be considered professional or legal advice.

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Company name and role (if provided)

• Other contact information you voluntarily submit

This information is collected when you contact us, submit forms, or opt-in to newsletters.

We also collect basic usage data such as pages visited, time spent, and general location information in the aggregate, through our website platform, Squarespace.

How We Use Information

We use information to:

• Communicate with you regarding services, proposals and updates

• Provide requested information or services

• Send newsletters or updates (if you opt in)

• Maintain and manage client relationships

• Improve website performance, user experience and services

Sharing of Information

We do not sell, rent or trade your personal information.

We may share information only in limited circumstances, including:

• Trusted third-party service providers that support our operations (such as website hosting, analytics and communication platforms)

• When required by law, regulation or legal process

• To protect our rights, client or property

All third-party providers are permitted to use your information only as necessary to perform their services.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Data Retention

We retain information only as long as necessary to respond to inquiries, maintain business records and comply with legal obligations.

Your Choices

You may:

• Opt out of email communications at any time using unsubscribe links

• Contact us to request access, updates, or deletion of your information at hello@thevoltagegroup.co

Enterprise Engagements

For organizational clients, data use, confidentiality, and security are governed by separate agreements (such as Statements of Work or NDAs). Those agreements take precedence where applicable.

Intellectual Property

All content on this site, including frameworks, language, and materials, is owned by The Voltage Group, LLC, and may not be used, reproduced or distributed without prior written permission.

No Guarantees

We do not guarantee outcomes or results from the use of information shared on this site.

Limitation of Liability

To the fullest extent permitted by law, The Voltage Group, LLC is not liable for any damages arising from use of this website.

Analytics and Tracking

Our website is hosted on Squarespace, which may collect analytics data such as IP address, browser type, pages visited and time spent. This data is used in aggregate to understand website performance.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions, please contact:

The Voltage Group

hello@thevoltagegroup.co